Privacy policy

This policy explains what information PacknPlan (“we”, “us”) collects when you use packnplan.com, how we use it, and the choices you have. By using our website and app you agree to this policy.

Information we collect

• Booking details — your name, email, phone number, the experiences you book and travel dates.
• Account details — if you create a community account (name, email, profile photo and posts you share).
• Payment information — processed securely by our payment providers; we do not store full card numbers.
• Usage data — basic analytics such as pages visited, to improve the service.

How we use it

• To process and confirm your bookings and contact you about them
• To provide customer support
• To operate community features you choose to use
• To improve our experiences, website and app
• To send service updates, and (only if you opt in) occasional offers

Sharing

We share only what's necessary to deliver your booking — for example, your name and trip details with the local operator running your experience. We use trusted service providers (hosting, payments, email) who are bound to protect your data. We never sell your personal information.

Data security

We use encryption (HTTPS), access controls and reputable infrastructure providers to protect your data. No system is perfectly secure, but we work hard to keep your information safe.

Your rights

You can request a copy of your data, ask us to correct or delete it, or unsubscribe from marketing at any time. Email info@packnplan.com and we'll help.

Changes

We may update this policy from time to time. The latest version will always be on this page.